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Published: 03/11/2024

Mistakes to Avoid When Booking Your Next FTL Shipping Service

To ensure a successful FTL shipping experience, avoid these common mistakes and take proactive steps to streamline the process. 


When it comes to booking Full Truckload (FTL) shipping services, there are several common mistakes that many businesses make that can end up costing them time, money, and headaches. So here we will discuss four mistakes to avoid when booking your next FTL shipment, along with tips to ensure a smooth and successful shipping experience.

Mistake #1: Not Providing Accurate Information

One of the most common mistakes companies make when booking FTL shipping services is not providing accurate and detailed information about their shipment. This can lead to delays, extra charges, and a lack of transparency throughout the shipping process. Make sure you provide precise dimensions, weight, and any special handling requirements for your cargo to avoid any surprises down the line.

Mistake #2: Not Researching Different Providers

Another mistake to avoid is not taking the time to research your FTL shipping provider. Each provider has its own unique strengths, pricing structures, and levels of service. By asking for quotes from providers, you can ensure you are getting the best value for the level of service that aligns with your needs.


Don’t just focus on pricing when selecting a shipping provider. Consider factors such as reliability, customer service, and track record to make an informed decision.

Mistake #3: Neglecting to Insure Your Shipment

Some businesses make the mistake of forgoing insurance for their FTL shipments, thinking that nothing will go wrong during transit. However, accidents and unexpected events can happen. Investing in insurance for your shipment is a small price to pay for peace of mind and protection in the event of a mishap. So make sure you understand the insurance options available to you and choose the coverage that best aligns with the value of your shipment.

Mistake #4: Ignoring Communication with Your Provider

Lastly, failing to maintain open and clear communication with your FTL shipping provider is a mistake that can lead to misunderstandings and delays. Be sure to keep in touch with your provider throughout the shipping process, providing updates on your end and asking for updates on the status of your shipment. Clear communication is key to a successful shipping experience.


Establish a point of contact within the shipping company who can answer your questions and provide updates on your shipment. A dedicated contact person can streamline communication and ensure a smooth shipping process.

To ensure a successful FTL shipping experience, it is essential to avoid these common mistakes and take proactive steps to streamline the process. 

If you are looking to book your next FTL shipment and want to ensure a hassle-free experience, contact us for a quote today. Our team of experts can help you navigate the complexities of FTL shipping, provide guidance on insurance options, and keep you informed throughout the shipping process. Don’t let common mistakes derail your next shipment, get professional assistance to meet your unique goals. Happy shipping!

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